How to initiate your project with us, to ensure the success of your project with us by exploring all your needs and requirement.
01. Initial Contact
After your call or form sign-up, we will send you our catalog to see our portfolios. For custom design, we will be requesting pictures or sketches and information of products for our R&D to determine the cost of development.
We also require LOI, product specification, certification request, payment terms, and shipping terms.
We will send our project quote within 48 hours.
02. Quotation Proposal
After product selection or custom design research, the total invoice will be sent alongside FCO. It’s included Price, Production Schedule, Payment Terms, and Shipping Terms.
If approved, a 50% deposit payment from the total invoice will be sent to you to start the production.
The minimum order quantity (MOQ) is 20 pcs/items for existing design and 50 pcs/models for custom design.
03. Agreement & Production
Upon payment of the deposit, the production will start.
The standard production lead time is ±75 days. For custom designs, we will need ±1 month for pre-production sampling and send the sample (by photos or physical sample) for your approval before launching the mass production.
04. Finishing & Delivery
All furniture will be packed with the most optimal method and delivered with a copy of documents if needed.
Then, the final invoice will be sent and upon balanced payment, you will receive all official documents immediately.